What is Bad Faith in Personal Injury Cases?

September 28, 2023 | By Mike Hancock
What is Bad Faith in Personal Injury Cases?

During a personal injury case, you might hear your attorney reference the term “bad faith”. Understanding what that exactly means is important and should be explained to you. “Bad faith” occurs in a personal injury case when an insurance company violates its responsibilities to its customers. People buy car insurance so they can protect their property. But, there are occasions when an insurance company will practice deceptively and not act in good faith. Under these circumstances, you would be able to file a bad faith claim against your insurance company.

Insurance Companies’ Good Faith Duty

As injury attorneys with over 30 years of experience, we have seen our fair share of “Bad Faith” cases. An insurance company has a duty to protect its insured from an excess judgment. This is called their “good faith duty.”

What A Good Faith Duty Includes

This good faith duty imposed on an insurance company includes, among other things, the following:

  • A proper investigation of the claim
  • A proper evaluation of the claim
  • Advising the insured of all settlement opportunities
  • Tell the insured about the probable outcome of the litigation
  • Warn the insured of the possibility of an excess judgment
  • Provide a proper defense
  • Giving fair consideration to a settlement offer that was not unreasonable under the facts, and settle, if a reasonably prudent person would do so when faced with the prospect of paying the total recovery

Talk To An Attorney About Your Bad Faith Claim

As attorneys, it is our duty to protect you if an insurance company violates any of these responsibilities listed above. If they do, that results in a bad faith claim against the insurance company in addition to the main personal injury case.

If you think your insurance adjuster has been acting in bad faith, contact our Tampa personal injury attorneys at Hancock Injury Attorneys to answer your legal questions about bad faith claims.

Mike Hancock


People involved in serious accidents experience loss and often don’t know what to do next. Tampa Personal Injury Attorney Mike Hancock has dedicated his career to handling the recovery process for his clients so that their lives can get back to normal.

Mike has excelled in personal injury litigation for over 30 years and even though that’s earned him numerous professional honors, what’s most important to him is meeting directly with you and his commitment to giving you peace of mind.

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