If you’ve been in an accident with a large truck, you may have already received a phone call from the trucking company’s insurance adjuster. They might sound friendly and simply say they want to “ask you a few questions.” But here’s the truth: their goal is not to help you—it’s to protect the trucking company and pay you as little as possible.
Why the Trucking Company Is Calling You
Insurance adjusters who work for trucking companies are highly trained professionals. Their job is to get you talking in a way that can later be used against you. They often frame questions carefully, leading you to give answers that may seem harmless but actually damage the value of your claim. Once you’ve said something on record, they can and will use it to minimize your case.
Why Talking to Them Hurts Your Case
You may feel like cooperating will help, but in reality, it almost always does the opposite. In our experience, clients who speak directly with adjusters from big trucking companies end up weakening their cases. These conversations rarely—if ever—work in your favor.
What You Should Do Instead
If the trucking company calls you, the best response is simple: tell them you will not be answering their questions and that your attorney will contact them directly. This protects you from saying something—without realizing it—that could reduce your compensation.
At Hancock Injury Attorneys, we step in to handle those calls for you, ensuring your rights are protected. If you’ve been contacted by a trucking company after an accident, call us first. We’ll guide you through the next steps and fight to make sure you get the full compensation you deserve.